Return & Exchange Policy
The time I need to prepare an order for dispatch varies. For details, see individual items.
Estimated delivery times:
Europe: 3-5 business days
Rest of the world: 10-15 business days
I'll do my best to meet these dispatch estimates, but can't guarantee them. Actual delivery time will depend on the delivery method you choose.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I can't be responsible for delays due to customs.
I will accept returns and exchanges:
Contact me within: 3 days of delivery
Dispatch items back within: 7 days of delivery
I can't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.